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Live Chat

Live Chat

Scintillare Live Chat is a plug n play, pay-per-use chat application that integrates lead generation and customer support into a single platform. A prospect customer can use Live Chat to get more information about a product/service and an existing customer can use it to retrieve issue status or agent help real-time.

Our solution automatically channels the query to the right point of contact, thus enabling you to engage your customers more effectively and build on customer loyalty. It is simple to configure and deploy and record every customer interaction for potential retrospective improvement in the offline helpdesk.