Customer Feedback is one of the most crucial ingredients in brewing a successful business. Companies that act on the feedback promptly and positively have always enjoyed a greater penetration in their business verticals along with customer loyalty.
Customer feedback and experience gathering is the key goal of a Digital Survey offering. Many companies now stress on knowing the pulse of prospective customers even before a product launch, and our digital survey solution offers that and much more. And almost every company indulges their customers in post-sales feedback to improve upon their qualitative aspects.
With Scintillare’s Digital Survey offering, you can
- Generate and run target focused, multi-lingual, multi-demographic and multi-geographic surveys through a simple, easy-to-use tool.
- Choose online, SMS, email surveys, or even a combination.
- Run campaigns for specialized events and audiences.
- Analyze the results with comprehensive analytics.
- Realize Customer Satisfaction through quantitative analysis of the survey results.